Thank you for shopping with 4Prom.com. We strive to provide you with high-quality products and excellent customer service. Please read our return policy carefully before making a purchase.
ALL SALES FINAL:
All sales are final. We do not accept returns or exchanges on any merchandise.
A NOTE ABOUT SIZING:
All of our dresses are sized in US sizes according to each designer’s specifications; therefore, the size you normally wear may not be the size you would wear in a dress from our site. Before you choose your size, we recommend looking at the size chart for the dress you are interested in to make sure you are choosing the best size for your measurements.
CANCELLATION POLICY:
Your order can be cancelled at no charge prior to processing.*
In-Stock Items:
If you wish to cancel an in-stock item from your order after it has been processed,* a 25% restocking fee will be applied and deducted from your payment.
Pre-Order Items:
If you wish to cancel a pre-order item from your order after it has been processed,* a 50% restocking fee will be applied and deducted from your payment.
*Processing/Processed- payment verified, item(s) ordered and confirmed by our vendors.
Contact Information: Your satisfaction is our top priority. If you are unsatisfied for any reason please let us know and we will make it right. Please contact us if you need us to help. We are here to serve you.
4Prom reserves the right to amend this return policy at any time without prior notice. Please review our return policy periodically for changes. By making a purchase on our website, you acknowledge and agree to the terms of this return policy.
Thank you for shopping with 4Prom!