FAQ
4prom is your ultimate destination for fashionable dresses, specializing in prom and formal attire. We offer a stunning selection of dresses for various occasions, ensuring you look your best.
You can reach our customer support team at info@4prom.com. We're here to help you with any inquiries or concerns.
Our collection includes prom dresses, evening gowns, cocktail dresses, bridesmaid dresses, and more. We cater to various styles and preferences to suit different occasions.
We accept major credit and debit cards for secure online payments. You can also explore any available promotions or discounts during the checkout process.
To find the perfect dress size, consult our size chart, which provides measurements for each size, including bust, waist, and hip measurements. Carefully measure yourself and compare your measurements to the size chart here to select the appropriate size.
At 4prom.com, we take pride in offering a compelling shopping experience for our customers. Here's why you should choose us:
Stunning Selection: We curate a wide range of dresses, including prom, evening gowns, cocktail dresses, and more. Our collection is designed to cater to various styles, preferences, and special occasions.
Quality Assurance: We're committed to delivering top-notch quality in every dress. Our team ensures that each piece meets the highest standards of craftsmanship and design.
Size Customization: For many of our dresses, we offer customization options. This means you can provide your specific measurements, and we'll tailor the dress to fit you perfectly.
Size Chart and Guidance: We provide a detailed size chart and guidelines to help you select the right size. Our goal is to make sure you look and feel your best in our dresses.
Exceptional Customer Support: Our customer support team is here to assist you every step of the way. Whether you have questions about sizing, orders, or returns, we're dedicated to providing you with the support you need.
Secure Shopping: We prioritize the security of your online shopping experience. Your data and payment information are handled with the utmost care.
Return and Exchange Policy: We offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, we'll work with you to find a solution.
International Shipping: We offer international shipping, so customers around the world can enjoy our dresses and services.
Fashion Expertise: With a focus on dresses, we have expertise in the world of fashion and formal attire. You can trust us to keep you in style for your special occasions.
Testimonials and Reviews: Check out what our satisfied customers have to say. We take pride in the positive feedback and reviews we've received over the years.
In summary, 4prom.com is your go-to destination for fashion-forward dresses, size customization, and exceptional customer support. We're dedicated to helping you look and feel your best for those memorable moments.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Shipping times vary depending on your location and the selected shipping method. During the checkout process, you will see an estimated delivery time for your order. Please note that these are approximate delivery times.
Yes, we offer expedited shipping for customers who need their dresses faster. You can choose from various shipping options during the checkout process, including express delivery.
Shipping fees are determined based on your location, the selected shipping method, and the total weight of your order. You can view the shipping costs during the checkout process.
Yes, we provide tracking information for your order. Once your order is shipped, you will receive a tracking number to monitor the delivery status.
We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer support at info@4prom.com. We will assist you in resolving the issue promptly.
Yes, we offer exchanges for different sizes or styles. Please refer to our return policy for instructions on how to initiate an exchange.
To begin a return, please contact our customer support at info@4prom.com. They will guide you through the return process, including providing you with a return authorization and shipping instructions.
The return and refund/exchange process usually takes a few business days once we receive your returned item. We aim to process these requests as quickly as possible to ensure your satisfaction.
If you have additional questions or concerns about shipping and returns, please don't hesitate to reach out to us at info@4prom.com. We're here to assist you with a smooth and enjoyable shopping experience.
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